Delivery Policy

Introduction At C4G (“we,” “us,” or “our”), we prioritize delivering your orders efficiently and reliably. This Delivery Policy outlines our practices regarding order fulfillment, including delivery methods, timelines, and customer responsibilities. We encourage you to read this section carefully to understand how we manage the delivery of your products and ensure a smooth experience. Your satisfaction is our commitment, and we aim to provide timely and secure delivery for all your orders.

1. Order Finalization

Once the order details are confirmed and payment is received by C4G, the order is considered final. Following this, C4G will provide the necessary voucher for the customer to activate the product(s) in their order.

2. Acceptance of Orders

C4G reserves the right to accept or decline all or part of any order at its discretion, even after receipt. If any changes or cancellations are made to an order, C4G will attempt to notify the customer via the email or phone number provided at the time of order. Resale of C4G products by customers is prohibited.

3. Customer Obligations

Customers are responsible for ensuring that all information submitted with an order is accurate and complete. C4G is not liable for any issues arising from incorrect or incomplete information provided by the customer.

4. Payment Verification Process

If the payment method chosen by the customer cannot be verified, is invalid, or otherwise unacceptable, C4G may cancel the order or suspend delivery immediately.

5. Activation Code Delivery

Upon finalization of an order, C4G will send the customer the activation code(s) necessary to use the product(s). Delivery is deemed complete once the product(s) are made available. The product(s)/service is accepted once the voucher code has been received by the customer.

6. Third-Party Terms

The first use or activation of the product and/or activation code(s) may be subject to third-party terms and conditions.

7. Account Creation Requirements

Certain features on this website may require the creation of an account (“Account”) along with the submission of personal information, such as a username and password. The collection and use of information are governed by the website’s Privacy Policy.

8. Providing Accurate Information

Customers agree to provide only truthful, accurate, and up-to-date information.

9. Account Responsibility

Customers are responsible for all activities that occur under their account and may not sell, transfer, or assign their account or associated rights.

10. Password Security

Customers are responsible for keeping their passwords confidential and for restricting access to their computers to prevent unauthorized access to their account.

11. Account Suspension or Termination Rights

C4G has the right, at its sole discretion and without prior notice, to suspend or terminate a customer’s account or restrict access to the website for any reason.

12. Accuracy of Website Information

C4G strives to provide complete and accurate information on its website, but errors may occur due to human or technological factors.

13. Addressing Errors and Omissions

This website may contain typographical errors or inaccuracies related to product descriptions, pricing, and availability. C4G reserves the right to correct such errors, including after an order has been submitted.

14. Warranty Disclaimer

To the fullest extent permitted by law, C4G, its licensors, and affiliates disclaim all warranties and representations regarding C4G products and/or services, whether express, implied, or statutory.

15. Limitation of Liability

C4G and its affiliates are not liable for any claims, damages, or losses related to the website, products, and/or services, and customers waive any such claims.

16. Reporting Defects

Customers must report any errors or defects within thirty (30) days of delivery. If confirmed, C4G will provide a replacement or refund within thirty (30) business days.

17. Customer-Generated Errors

Any issues arising from user errors or improper use are the responsibility of the customer, and C4G is not obligated to provide remedies for such instances.

18. Exclusive Remedy Policy

The only remedy for defects in products is the delivery of a replacement product at C4G’s discretion.

19. Intellectual Property Ownership

All intellectual property rights related to the website, products, and services are owned by C4G or its licensors, with no rights granted to the customer unless explicitly stated.

20. Trademark Restrictions

Customers may not use C4G’s trademarks or trade dress without written permission. This includes names, logos, and service names.

21. Content Use Restrictions

Using content from the website for purposes other than purchasing products, including linking or framing, is prohibited without C4G’s written consent.

22. Prohibited User Activities

Customers agree not to:
  • Copy, modify, or reverse-engineer any part of the website and/or services.
  • Use automated devices to monitor or copy the website.
  • Reformat or frame any portion of the website.
  • Interfere with other users’ access to the website.
  • Transmit harmful code or violate network security.
  • Use the website to compromise security measures.

23. Security Violations

Violating system or network security may result in civil or criminal penalties. C4G reserves the right to investigate and take action against violators.

24. Technical Protections

C4G may implement technical measures to protect its website and services, and customers are prohibited from circumventing these protections.

25. Trademark Affixation Prohibitions

Customers shall not affix any trademarks to the products or alter any proprietary rights notices.

26. Customer Cooperation

Customers must provide any requested information or cooperation necessary for C4G to fulfill its obligations.

27. Order Completion and Termination

Customers must provide all necessary details for product delivery. Orders are finalized upon delivery, and cannot be canceled for convenience.

28. Notification of Non-Performance

If the customer believes C4G has not fulfilled its obligations, they must notify C4G in writing and allow thirty (30) days for resolution.

29. Payment and Performance Failures

Failure to make payments or meet obligations may result in C4G’s actions to remedy the situation as necessary.